IBM Automation Watsonx Assistant
IBM Watsonx Assistant
Conversational AI for fast and friendly customer care
IBM watsonx Assistant is a product that helps build better virtual agents to drive enterprise productivity, empowering teams to deliver frictionless self-service experiences and seamlessly scale across your business.
Artificial intelligence
Powerful watsonx Large Language Models (LLMs), designed for targeted business use cases..
Visual builder
No coding skills required to build generative AI assistants on our intuitive interface.
Integrations
Pre-built connections with a wide array of channels, business systems and third-party apps.
Security
Added security to safeguard against hackers and misuse of customer data.
Use cases
Banking
Transform the digital banking experience you offer customers and personalize interactions so they feel uniquely human.
Healthcare
AI-powered chatbots deliver intelligent automation to streamline experiences. Empower patients to quickly help themselves with simple inquiries.
Retail
watsonx Assistant fuels the hybrid shopping experiences that today’s customers want. Deliver highly personalized, contextually relevant shopping experiences with omni-channel support at scale.
Government
AI-powered chatbots for 24/7 citizen support can help your government better serve and connect with your constituents.
Insurance
AI-powered chatbots set a new standard for insurance when you deliver the experiences customers demand. Provide immediate responses that are personalized and accurate..
Telecommunications
Transform your telco contact center into a revenue generator with watsonx Assistant and AI expertise from IBM.