Dr. Qasim Aziz had a vision to develop an application that could help patients manage and communicate their personal health data to Healthcare Professionals (HCPs) anytime and anywhere. SPS team worked with Dr. Aziz to understand his vision, architect a solution, and built an app to make his vision a reality. Please visit MyHealthChart website for details. The idea of the application is to create a solution that solves a lot of issues that the patients and HCPs face in communicating with each other currently. For example, the HCPs, most of the time, do not have a 360-degree view of the patient & hence their proposed diagnosis/treatment is in a silo. This leads to complications.The main goal of the developed solution is to create a framework in which patient owns all of their medical records & is the one who drives the application. Moreover, the application allows the patients to set up appointments with their HCP and also connect with them virtually.
Patients in the UK (& in many other parts of the world) do not have a single repository where their entire medical data could reside – which transcends healthcare providers, geographical & temporal boundaries very few systems exist in the world where the patient is completely in control of their medical data even fewer systems – if any – exist where the entire healthcare experience is derived from the Patient-First principle.The main founder of the startup is a healthcare professional who has been working with NHS in the UK for over 20 years. He deals with complex patients on a day-to-day basis. Based on his experience, he wanted to solve the above use cases.
The patient either on his/her own or via their healthcare facility can register into the system. Once registered, they can upload their existing data manually or the data gets imported via different healthcare providers. One of the main ideas around which the system is being developed is an exceptionally intuitive user experience. The patient should feel comfortable even on their first interaction with the system. There is also an element of educating the patient as they move through the system. The healthcare professionals (hcps) get connected to the patient and the patient chooses as to which segment of their medical history they would like to share with the hcp and to what extent. There are other easy to use features that add value for the patient and the hcp connection such as setting up appointments, video conferencing, and even contacting the hcp via their secretaries. The system is continuously evolving to meet the needs of the hcps. All the patient data – no matter which healthcare facility the patient visited previously or how long ago – is available at one click to the hcp. They can use filters to dice and slice the data to glean important insights which can save valuable hcp time. Using unique features such as transcription or the ability to add clinical letters in one place makes this a one stop solution for all interactions between the patient and the hcp. The next versions will include incorporating other healthcare facility related processes and workflows into the system and for the system to be able to interface with existing such systems as well.