SPS NETWORK VISIBILITY OPERATIONS SERVICES: |
BASIC HEALTH CHECK:SPS will review your network visibility solutions support documentation (run book) and diagrams. This will enable a validation of your network packet broker and/or bypass switches solution with respect to your network environment and security infrastructure.
This service includes assistance with license file and software/firmware updates. In addition, we will review the configuration of NTP, Syslog, SNMP, and authentication services. |
CONFIGURATION REVIEW & TESTING:With this second-tier service, SPS will help you optimize your existing configuration. We will:
Next, SPS will help you design and generate test traffic to validate the following:
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We will manage and direct maintenance change windows for configuration updates and testing. As the final step in this service, SPS will document post-testing recommendations, including: a basic end-user configuration guide; outlining best-practices for your security; and network operations teams. |
COMPREHENSIVE DOCUMENTATION AND TRAINING:As a top-level service, SPS will re-document and re-diagram your network visibility infrastructure, consolidating and summarizing where possible to eliminate redundancies. This documentation includes failure scenarios and remedies, demonstrates the value of bypass switches and inline high availability (HA) configurations, as well as an overview of any network packet broker (NPB) advanced features. Advanced end-user training sessions are offered for an additional charge. |
Service Tier | Description | One Data Center | Two to Ten Data Centers | More than Ten Data Centers |
Level 1: Basic Health Check | Documentation review, software and license updates, syslog and SNMP validation, authentication set-up | $2k | $4k | $6k |
Level 2: Configuration Review & Testing | Network packet broker (NPB) configuration validation and testing, post-testing recommendations, and best-practices summary | $30k | $60k | $90k |
Level 3: Comprehensive Documentation & Training | Re-document and re-diagram network visibility infrastructure, outline failure scenarios and remedies, and demonstrate benefits of bypass switches, HA, and advanced features; advanced end-user training for an additional charge | $10k | $15k | $20k |
Supported Platforms:
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