Communication & Stakeholder Skills

• Clear, professional verbal and written communication skills.

• Confidence in interacting with senior leadership, vendors, faculty, students, startups, and external partners.

• Ability to act as a host and representative for visitors, delegations, and ecosystem partners.

• Strong coordination skills to work across HR, IT, Finance, Security, and Leadership.

Mindset & Traits

• High ownership mindset—someone who sees issues early and acts.

• Service-oriented approach with a focus on employee and stakeholder experience.

• Adaptable and comfortable in dynamic, evolving environments.

• Balance of operational rigor and innovation curiosity.

A. Facilities:

1. Ensure the workplace is fully functional, clean, safe, and ready for daily operations.
2. Coordinate office logistics, seating, meeting spaces, access control, and common areas.
3. Respond to and resolve day-to-day facilities and administration issues within defined service levels.
4. Oversee maintenance, repairs, and preventive servicing of office infrastructure and equipment.
5. Maintain accurate asset registers, including furniture, fixtures, and office equipment.
6. Plan and execute moves, changes, and space reconfigurations as business needs evolve.
7. Engage, coordinate, and monitor third-party vendors (maintenance, housekeeping, security, pantry, etc.).
8. Manage service contracts, SLAs, and renewals, ensuring quality and cost control.
9. Validate vendor deliverables and support invoice review and approvals.
10. Track and control facilities and office administration budgets.
11. Forecast recurring costs and flag variances or cost-overruns.
12. Support cost optimization initiatives, including cost-per-seat and vendor rationalization.
13. Ensure compliance with health, safety, fire, and building regulations.
14. Conduct regular safety inspections, drills, and incident reporting.
15. Maintain documentation required for audits, inspections, and statutory reviews.
16. Act as the primary point of contact for workplace-related employee requests.
17. Ensure consistent standards for cleanliness, hygiene, comfort, and hospitality.
18. Support internal events, visits, and meetings from a facilities and logistics perspective.
19. Coordinate closely with HR, IT, Finance, Security, and Leadership on workplace needs.
20. Communicate clearly on downtime, changes, policies, and service updates.
21. Manage escalations and ensure timely resolution of cross-functional issues.
22. Develop, maintain, and follow standard operating procedures (SOPs).
23. Use systems or ERP tools to track requests, assets, vendors, and costs.
24. Identify and implement process improvements to enhance efficiency and reliability.
25. Support emergency preparedness and business continuity plans related to physical workplaces.
26. Ensure backup arrangements for critical services (power, access, essential vendors).
27. Assist leadership during incidents, disruptions, or office closures.

B. Innovation:

1. Represent the SPS Innovation Lab to National Science Park management on all innovation-related matters.
2. Prepare and deliver presentations, briefings, and updates required by the National Science Park on innovation activities, programs, and outcomes.
3. Prepare, submit, and manage the Annual Tenant Evaluation Report and any other innovation-related reporting required by the Science Park.
4. Act as the primary host and representative of the Innovation Lab for Science Park visitors, delegations, academic groups, industry partners, and startup visitors.
5. Build and manage collaborations with academia, including universities, research institutions, faculty, and student engagement programs.
6. Build and manage collaborations with industry partners for joint innovation, pilots, demonstrations, and applied research.
7. Enable and support startup engagement, including lab visits, early-stage collaboration, demos, and ecosystem networking.
8. Design, launch, and manage innovation programs hosted within the lab, aligned with SPS strategic priorities.
9. Lead talent pipeline initiatives, including internship programs operating from the lab, ensuring interns are productively engaged in innovation work.
10. Coordinate innovation-related onboarding, engagement, and day-to-day support for interns and early-career talent working in the lab.
11. Establish and lead Special Interest Groups (SIGs) focused on emerging and cutting-edge technologies such as AI, Cybersecurity, Cloud, IoT, and related domains.
12. Facilitate knowledge-sharing sessions, talks, demos, workshops, and innovation events within the lab.
13. Manage and keep updated the Innovation Lab web pages, digital content, and public-facing innovation information.
14. Act as the coordination point between SPS leadership and external innovation stakeholders across academia, industry, startups, and the Science Park ecosystem.
15. Track, document, and report innovation activities, partnerships, programs, and outcomes for internal and external stakeholders.

1. Bachelors in Computer Science, Engineering or Business.
2. At least 6 month of full time prior work experience. 

• 7+ years experience in industrial automation or embedded systems
• Strong knowledge of Modbus, RS485, industrial protocols, and controllers
• Experience with system architecture and solution design
• Ability to translate business needs into technical solutions
• Strong communication and documentation skills

• Analyze client and project requirements for automation, hardware, and communication systems
• Design end-to-end automation and device integration architectures
• Advise on SCC, Modbus, embedded controllers, and system interoperability
• Review technical designs and implementation plans prepared by engineering teams
• Support proposal development, estimates, and technical documentation
• Guide risk management, scalability, and compliance considerations
• Participate in key client and stakeholder meetings
• Provide technical mentorship to internal teams

• 3+ years experience in embedded systems or automation engineering
• Strong C/C++ programming skills for microcontrollers
• Experience with Modbus, UART, RS485, and serial protocols
• Basic PCB design and hardware debugging skills
• Experience using oscilloscopes, logic analyzers, and debuggers

Preferred

• Experience with GUI tools for device control
• Knowledge of industrial safety and compliance standards
• Experience working with testing and simulation tools

• Develop firmware for microcontrollers (ESP32, STM32, etc.)
• Implement Modbus RTU/TCP communication and device interfaces
• Design and test hardware circuits and PCB layouts
• Integrate devices with SCC and related platforms
• Perform system testing, fault analysis, and validation
• Support enclosure design, assembly, and deployment
• Prepare technical documentation and test reports
• Troubleshoot hardware and communication issues

Tasks: