Type | Description | Coverage | Price/month |
---|---|---|---|
Basic | SPS offers L2/L3 Help Desk to support customers utilizing Cybersecurity and related products. The SPS Help Desk can integrate seamlessly into the client\'s existing support infrastructure while providing the necessary response and escalation to Senior SPS support specialists. | 8 hours/day - 5 days a week | $ 3,000.00 |
Standard | 12 hours/day - 5 days a week | $ 6,000.00 | |
Premium | 24x7 | $ 12,000.00 |
SPS team can provide Managed QRadar services with 24x7 Helpdesk to address this problem.
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